After monitoring DPD’s service over the past year, we have decided to change our courier to FedEx. 
We believe this move will benefit our customers and our team by improving delivery reliability and providing a more consistent service. 
Ensuring your orders arrive safely and on time remains a priority, and we feel FedEx is the right partner to support this going forward.

Product Support

KNX IP Devices not being found when using Parallels on a Mac?

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Sometimes when using Parallels on a Mac it's not possible to connect to a KNX IP Router or IP Interface. This is due to the type of connection between Parallels and the Mac Network connection.


To solve this right click on the Windows desktop icon on the Mac menu and select configure. 


Then change the network connection to Bridged Network: Default Adaptor. 




ETS should now be able to see the devices again as the interface will have reset. It will take a few seconds for ETS to scan the network connection again.

Related products

GIRA
KNX/IP interface
Product code: 2168 00
GIRA
IP router KNX DRA
Product code: 2167 00
WEINZIERL
KNX IP Router 750
Product code: 5004

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