We are experiencing some issues with our phone system, if you are unable to get through to us please contact us on 07395375823 or 07506781141,
via our pop-up contact box or send us an email to sales@ivoryegg.co.uk and we will call you back. Apologies for any inconvenience caused.

Please note that our warehouse will be carrying out a stock take on the 31st July. As a result, we won't be able to dispatch any orders on this date.
Order dispatch will resume as normal on Monday, 3rd of August. We appreciate your understanding and apologise for any inconvenience this may cause.

Product Support

KNX IP Devices not being found when using Parallels on a Mac?

learn

Sometimes when using Parallels on a Mac it's not possible to connect to a KNX IP Router or IP Interface. This is due to the type of connection between Parallels and the Mac Network connection.


To solve this right click on the Windows desktop icon on the Mac menu and select configure. 


Then change the network connection to Bridged Network: Default Adaptor. 




ETS should now be able to see the devices again as the interface will have reset. It will take a few seconds for ETS to scan the network connection again.

Related products

GIRA
KNX/IP interface
Product code: 2168 00
GIRA
IP router KNX DRA
Product code: 2167 00
WEINZIERL
KNX IP Router 750
Product code: 5004

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