After monitoring DPD’s service over the past year, we have decided to change our courier to FedEx. 
We believe this move will benefit our customers and our team by improving delivery reliability and providing a more consistent service. 
Ensuring your orders arrive safely and on time remains a priority, and we feel FedEx is the right partner to support this going forward.

Product Support

How do I Remove the Front Cover of a Basalte Keypad?


Each cover is sold with a thin rubber tube which can be slid under a corner of the keypad to pop off the cover. Alternatively, firmly grip each side of the cover and pull directly off the wall.


We are able to supply spare rubber tubes if required.

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