After monitoring DPD’s service over the past year, we have decided to change our courier to FedEx. 
We believe this move will benefit our customers and our team by improving delivery reliability and providing a more consistent service. 
Ensuring your orders arrive safely and on time remains a priority, and we feel FedEx is the right partner to support this going forward.

Product Support

What are the Warranty Periods of the Items on Your Site?


We find it useful for our customers to be aware of the warranty periods for the range of products we sell from all the different manufacturers.


Please see below the most up to date information:

  • ABB: 1 year
  • Arcus: 1 year
  • Basalte: 2 years
  • GIRA: 2 years
  • Intesis: 1 year
  • Jung: 1 year
  • Kaiser: TBC
  • Lithoss:  2 years
  • Siemens:  2 years
  • Somfy: TBC
  • Steinel: 3 years
  • Theben:  2 years
  • Weinzierl:  2 years
  • Zennio: 2 Years


Please note

Warranty does not apply to defects caused by ordinary wear and tear, accidents, misuse or neglect, adjustments or modifications, attempted repairs, or defects caused by over-voltage by whatever means.




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