After monitoring DPD’s service over the past year, we have decided to change our courier to FedEx. 
We believe this move will benefit our customers and our team by improving delivery reliability and providing a more consistent service. 
Ensuring your orders arrive safely and on time remains a priority, and we feel FedEx is the right partner to support this going forward.

Product Support

How Can I Test if a KNX Device is Receiving Power from the Bus?


Not sure if your KNX device is receiving power from the bus? Here's a simple way to test it:


  • The simplest way is to press the programming button. If the programming LED lights up then it is connected to the bus.
  • It will need to be turned off again otherwise the device may inadvertently receive a different address when commissioning.
  • It is also possible to see all connected devices by doing a line scan using the diagnostic features built into ETS5.
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