We are experiencing some issues with our phone system, if you are unable to get through to us please contact us via our pop-up contact box or send us an email to sales@ivoryegg.co.uk and we will call you back. Apologies for any inconvenience caused.

Product Support

KNX IP Devices not being found when using Parallels on a Mac?

learn

Sometimes when using Parallels on a Mac it's not possible to connect to a KNX IP Router or IP Interface. This is due to the type of connection between Parallels and the Mac Network connection.


To solve this right click on the Windows desktop icon on the Mac menu and select configure. 


Then change the network connection to Bridged Network: Default Adaptor. 




ETS should now be able to see the devices again as the interface will have reset. It will take a few seconds for ETS to scan the network connection again.

Related products

GIRA
KNX/IP interface
Product code: 2168 00
GIRA
IP router KNX DRA
Product code: 2167 00
WEINZIERL
KNX IP Router 750
Product code: 5004

Related product supports
learn

view all product supports
Ivory Egg uses cookies to make your experience better and provide necessary site functionality. By using our website, you agree to set the cookies and accept the privacy policy