After monitoring DPD’s service over the past year, we have decided to change our courier to FedEx. 
We believe this move will benefit our customers and our team by improving delivery reliability and providing a more consistent service. 
Ensuring your orders arrive safely and on time remains a priority, and we feel FedEx is the right partner to support this going forward.

Product Support

How to Reset the Gira IP Router


A factory reset can be carried out directly on the device via a sequence performed during start-up.


  1. Make sure that the device is switched off
  2. Press and hold the programming button and switch on the device
  3. Press and hold the programming button until the programming LED, the operation indication LED and the KNX LED slowly flash simultaneously. This happens after approximately 30seconds
  4. Briefly release the programming button, then press and hold it again until the programming LED, the operation indication LED and the KNX LED flash quickly simultaneously
  5. The factory reset has now been carried out
  6. Release the programming button


The device does not need to be restarted following a factory reset.

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