After monitoring DPD’s service over the past year, we have decided to change our courier to FedEx. 
We believe this move will benefit our customers and our team by improving delivery reliability and providing a more consistent service. 
Ensuring your orders arrive safely and on time remains a priority, and we feel FedEx is the right partner to support this going forward.

Product Support

I have Lost or Broken my ETS Dongle, What Can I Do?




If you have misplaced your ETS dongle or it has broken you may be able to arrange a free of charge replacement with the KNX Association. To do this you will need to create a support ticket from your account on my.knx.org.

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