Last Dates for shipments: Palletways 22nd December for next day pallets / 19th December for economy pallets (UK) Scotland 12th December / NI 15th December

Royal Mail last day for shipping 19th December for Tracked 24. DPD Last day for shipping 22nd December for guaranteed next day delivery.

We will be closed from Christmas Day until the 5th of January.

Product Support

Problems With ETS When Using a USB Gateway?

If you are having troubling connecting to the KNX bus via USB there are a couple of quick fixes:


  • Install this hot fix from the KNX.org. This relates to the sleep mode used in the latest windows versions which can block the USB connection.
  • Check ETS has been updated to the current version. This can be checked in the main ETS window on the bottom information bar. You will need to have a valid licence in an attached dongle to update from within the ETS program.
  • If your KNX project has multiple lines, make sure you have given the USB gateway a local address that matches this line it is connected to. This is done in communication settings.


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