We are experiencing some issues with our phone system, if you are unable to get through to us please contact us on 07395375823 or 07506781141,
via our pop-up contact box or send us an email to sales@ivoryegg.co.uk and we will call you back. Apologies for any inconvenience caused.

Please note that our warehouse will be carrying out a stock take on the 31st July. As a result, we won't be able to dispatch any orders on this date.
Order dispatch will resume as normal on Monday, 3rd of August. We appreciate your understanding and apologise for any inconvenience this may cause.

Product Support

I Have an old KNX System and a Component Has Failed, What Can I Do?

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With KNX having been around for 26 years, eventually some products do fail and it may be the exact components are no longer available.


Thankfully, the way KNX works means you will be able to replace the part with a newer version even if it is from a different manufacturer. It will however need reprogramming so it is best to get in touch with the company that did the original installation.


If you don't know who this was, or would just like a change, let us know and we can introduce you to a suitable integrator.

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